Orders
Last Order Shipping Deadline
To ensure that your Christmas gift arrives beneath the tree in time. We guarantee delivery for orders placed before midnight on Wednesday, the 20th of December.
Extended Christmas Returns Policy
We've extended our returns period from our usual 30 days return policy for customers who have purchased gifts in the lead up to Christmas.
Purchases made on dubarry.com or in one of our flagship stores between the 1st of November 2023 and the 1st of January 2024 can be returned up until the 1st of February 2024. Purchases made from the 2nd of January 2024 onwards will have 30 days to return.
Contact details for web customer orders
Dubarry of Ireland - GB distribution
Broadstone Manor Barns
Old Chalford, Chipping Norton,
Oxon OX7 5QL
Tel: +44 (0) 1608 677622
Email: [email protected]
Contact details for Retail & Drop ship orders
Dubarry of Ireland
Ballinasloe, Co. Galway
Ireland H53 H6F3
Tel: +353 (0) 90964 2348
Email: [email protected]
Fulfilment of Orders
Where multiple items are purchased in an order customers may receive separate packages. Where multiple orders are placed we are unable to combine orders retrospectively due to short fulfilment times.
Dubarry of Ireland endeavours to fulfil every order in the shortest possible time (typically 2-3 working days where items are in stock at our GB point of distribution and up to 6-8 days where items may need to ship from our headquarters in Ireland. There are no additional duties or taxes charged on shipment from the Irish warehouse).
Taxation
Dubarry fulfil GB orders from our offices in Oxford, however in some cases orders may be fulfilled or partially fulfilled from Ireland. Any items shipped from Ireland will be Delivered Duty Paid (DDP). Orders destined for Guernsey or Jersey will have the taxation deducted from the total cost during the checkout process.
For all enquiries about the fulfillment of orders and shipping, please email [email protected], quoting your order number.
Cancellation of Orders
Orders may only be cancelled before shipping. Full refund will be processed on day of cancellation but it can take the payment provider 1-2 days to return funds to your account