Fulfilment of Orders
Dubarry of Ireland endeavours to fulfil every order in the shortest possible time (typically 1-2 working days where items are in stock at our European point of distribution and up to 5-7 working days where items may need to ship from our headquarters in Ireland). Where stocked out items are placed on back order the lead time may be longer. There may be rare occasions where we face stock shortages through circumstances beyond our control. Should such circumstances arise, Dubarry of Ireland reserve the right to extend the lead time for fulfilment or extend the back-order period where appropriate and within reason. This does not affect your right to cancel any order already placed and receive a full refund to the value of the cancelled order.
Customers outside the EU are not charged Value Added Tax (VAT) but are responsible for the payment of any local applicable taxes including import duties which may be charged by your border and duty authority directly to you on delivery. These charges will vary depending on your country of residence. We cannot accept responsibility for these charges.
For all enquiries about the fulfillment of orders and shipping, please email [email protected], quoting your order number.
Cancellation of Orders
Orders may only be cancelled before shipping. Full refund will be processed on day of cancellation but it can take the payment provider several days to return funds to your account.